Revenue Accountant

Working for Resolving UK Limited

Location: London Bridge, London

About Resolver

Help us revolutionise issue resolution for consumers, business and government.

Resolving UK

In under 3 years, resolver.co.uk has become the third-largest consumer rights website in the UK and has launched an industry-leading dispute resolution platform. We will soon deploy the first resolution platform dedicated to assisting small businesses in resolving issues. In 2017, we have helped over 1.2 million consumers to resolve issues and we have helped consumers to recover over £750 million of issues for free through Resolver’s tools. Our free service – resolver.co.uk – helps consumers to be more effective at raising and resolving complaints. As well as helping hundreds of thousands of consumers every year, Resolver assists businesses, regulators, Ombudsmen and Governments in delivering better outcomes and building better customer services – and better markets. Our services include:

  • Reporter, a platform created to assist Government and Regulators in understanding their markets and to provide intelligence on how to build better markets;
  • Resolver for Business, which helps businesses to be better at understanding and predicting the outcomes of consumer cases;
  • Helper, a tool that assists businesses in managing and resolving customer issues;
  • Decider, an independent resolution platform that allows online resolution between parties.

The Role

The successful candidate will work with the Chief Financial Officer and finance team to influence and develop the internal systems of the business. There is opportunity and scope to gain development within a highly ambitious business that is in a high growth phase. The role will have a mix of both analyst and delivery, operating in a fast paced environment.

Reporting and key responsibilities

The successful candidate will report to the Management Accountant / Chief Financial Officer.

    • Review and analyse client contracts and interpret into revenue forecasts and actions
    • Maintain database of client contract data
    • Manage and develop an existing stand-alone revenue model encompassing markets, clients, revenue type, product type and sales commission
    • Implement and manage PO administration system
    • Development of best practice across the business
    • Raising and tracking of client invoices
    • Capturing and recharging of 3rd party costs
    • Managing receivables ledger
    • Implement and manage sales commissions payable
    • As the Group expands internationally the finance function may support these new markets

Technical / Professional Expertise

Essential

  • Attention to detail
  • Excel proficiency
  • Ability to work in the UK without sponsorship
  • Outcomes and solutions focussed
  • Team player
  • Strong communication skills
  • Demonstrates commercial acumen and effective problem-solving skills

Desired

  • Experience in a relevant business service
  • SAAS knowledge
  • Xero/ Futrli systems experience

Behaviours

The Resolver Way

  • Customer-focused;
  • We are passionate about exceeding expectations;
  • Hungry for innovation;
  • We create and deliver new services and ways of working that delight our customers.

Ambitious & Competitive

  • We bring energy and passion to our work and always aim to exceed expectations and outpace the competition.

One Company

  • We work across Resolver to achieve the best outcome for customers, employees and shareholders.

Speed

  • We drive speed to market. We relentlessly prioritise and pursue the outcomes that matter to our business.

Simplicity

  • We make things simple for our customers, partners and colleagues.

Trust

  • We are reliable and transparent to deal with. We deliver for others and trust others to do likewise.

For the avoidance of doubt.

Resolver is an ethical, independent consumer focused service and the strength in our brand and the value in the market place is derived from this position. Our primary focus is always to ensure we put consumers first and help build better markets