LAS VEGAS, NEVADA – February 24, 2018 – Resolver was presented with the GOLD Stevie® Award in the Customer Service Solutions Technology Partner of the Year category in the 12th annual Stevie Awards for Sales & Customer Service last night. Resolver also received the Bronze in the Contact Center New Solution category.
The Stevie Awards for Sales & Customer Service are the world’s top honours for customer service, contact centre, business development and sales professionals. The Stevie Awards organises seven of the world’s leading business awards programs, also including the prestigious American Business AwardsSM and International Business Awards®.
The awards were presented to honorees during a gala banquet on Friday, February 23 at Caesars Palace in Las Vegas, NV. More than 600 executives from the U.S.A. and several other nations attended.
More than 2,500 nominations from organisations of all sizes and in virtually every industry were evaluated in this year’s competition. Winners were determined by the average scores of more than 150 professionals worldwide in seven specialised judging committees. Entries were considered in 89 categories for customer service and contact centre achievements, including Contact Centre of the Year, Award for Innovation in Customer Service and Customer Service Department of the Year; 60 categories for sales and business development achievements, ranging from Senior Sales Executive of the Year to Sales Training or Business Development Executive of the Year to Sales Department of the Year; and categories to recognise new products and services and solution providers.
As James Walker, Founder and CEO of Resolver.co.uk, commented, “We are honoured by this early recognition of how we are changing and improving marketplaces in the UK. Our work, simply put, improves marketplaces, allowing consumers to have a better conversation with businesses on how to resolve their complaints. And we help businesses to respond more effectively and efficiently to consumers and how to learn from this vital customer information.”
Resolver is set to enter the US and Canadian markets in 2018 to improve marketplaces across all industries.
Details about the Stevie Awards for Sales & Customer Service and the list of Stevie winners in all categories are available at www.StevieAwards.com/sales.